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Stakeholder involvement, motivation, responsibility, communication: How to design usable security in e-Science

Flechais, I; Sasse, MA; (2009) Stakeholder involvement, motivation, responsibility, communication: How to design usable security in e-Science. International Journal of Human-Computer Studies , 67 (4) 281 - 296. 10.1016/j.ijhcs.2007.10.002. Green open access

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Abstract

e-Science projects face a difficult challenge in providing access to valuable computational resources, data and software to large communities of distributed users. Oil the one hand, the raison d'etre of the projects is to encourage members of their research communities to use the resources provided. Oil the other hand, the threats to these resources from online attacks require robust and effective Security to mitigate the risks faced. This raises two issues: ensuring that (I) the security mechanisms put in place are usable by the different users of the system, and (2) the security of the overall system satisfies the security needs of all its different stakeholders. A failure to address either of these issues call seriously jeopardise the success of e-Science projects.The aim of this paper is to firstly provide a detailed understanding of how these challenges call present themselves in practice in the development of e-Science applications. Secondly, this paper examines the steps that projects can undertake to ensure that security requirements are correctly identified, and security measures are usable by the intended research community. The research presented in this paper is based Oil four case studies of c-Science projects. Security design traditionally uses expert analysis of risks to the technology and deploys appropriate countermeasures to deal with them. However, these case studies highlight the importance of involving all stakeholders in the process of identifying security needs and designing secure and usable systems.For each case study, transcripts of the security analysis and design sessions were analysed to gain insight into the issues and factors that surround the design of usable security. The analysis concludes with a model explaining the relationships between the most important factors identified. This includes a detailed examination of the roles of responsibility, motivation and communication of stakeholders in the ongoing process of designing usable secure socio-technical systems such as e-Science. (C) 2007 Elsevier Ltd. All rights reserved.

Type:Article
Title:Stakeholder involvement, motivation, responsibility, communication: How to design usable security in e-Science
Open access status:An open access version is available from UCL Discovery
DOI:10.1016/j.ijhcs.2007.10.002
Publisher version:http://dx.doi.org/10.1016/j.ijhcs.2007.10.002
Language:English
Keywords:Security, Security design, e-Science, Socio-technical design, Usable security, USER INVOLVEMENT, SYSTEMS, INFORMATION
UCL classification:UCL > School of BEAMS > Faculty of Engineering Science > Computer Science

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