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Distance education via IP videoconferencing: Results from a national pilot project

Watson, A; Angela Sasse, M; (2000) Distance education via IP videoconferencing: Results from a national pilot project. In: Proceeding of the CHI EA '00 - CHI '00 Extended Abstracts on Human Factors in Computing Systems. (pp. 113 - 114). ACM: The Hague, The Netherlands. Green open access

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Abstract

Internet Protocol (IP)-based videoconferencing technology can offer a low-cost means of collaboration and resource sharing on a national or global scale. This is potentially of interest to many users, especially in non-profit sectors such as education and healthcare. However, it has been questioned whether a best-effort network service can provide the reliability and quality required to support teaching and learning activities. To evaluate the technology, a 9-month pilot project of distributed teaching activities between 13 UK universities was set up. We present and discuss the issues involved in gathering and analysing data in a large-scale project with real users engaged in learning activities. The results suggest that incorrect equipment set-up and user behaviours cause most of the perceived problems, rather than network irregularities.

Type: Proceedings paper
Title: Distance education via IP videoconferencing: Results from a national pilot project
Event: CHI EA '00 - CHI '00 Extended Abstracts on Human Factors in Computing Systems
ISBN: 1-58113-248-4
Open access status: An open access version is available from UCL Discovery
DOI: 10.1145/633292.633358
Publisher version: https://doi.org/10.1145/633292.633358
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: IP videoconferencing, evaluation, field trials, audio/video quality
UCL classification: UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science
URI: http://discovery.ucl.ac.uk/id/eprint/20144
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