Smyth, H; (2004) Competencies for Improving Construction Performance: theories and practice for developing capacity. International Journal of Construction Management , 4 (1) pp. 46-51.

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Abstract

The focus on improving construction performance has been narrow in many nations using partnering,leanness and supply chain management. This paper asks three practical construction related questionsconcerning reinventing the wheel across projects, blame culture and continuity of service. In addressingthese practical issues, three theories are engaged: organisational learning, emotional intelligence andrelationship management. The solutions are enhanced through applying the concepts and, indeed, thereis synergy between the concepts. The solutions require investment for the expected return, the theoreticalsynergy maximising the benefits from the investment. It is argued that such an approach has as much, ifnot more chance, to yield improvement in construction. The starting point are issues faced in constructionand theory is induced through addressing the problems, rather than starting with concepts applied inother sectors and then trying to squeeze them into the construction context.

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