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A qualitative study of communication during joint teleconsultations at the primary-secondary care interface

MacFarlane, A; Harrison, R; Murray, E; Wallace, P; (2006) A qualitative study of communication during joint teleconsultations at the primary-secondary care interface. J TELEMED TELECARE , 12 24 - 26.

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Abstract

It has been suggested that joint teleconsultations can improve communication at the primary-secondary care interface. We examined data from a qualitative analysis of social interactions in teleconsultations between specialists and general practitioners. The primary interaction was between specialists and patients. The general practitioners mostly adopted a 'back seat role', listening and observing, but not becoming actively involved. Teleconsultations create a number of interactional difficulties, which are likely to impede implementation and sustainability.

Type: Article
Title: A qualitative study of communication during joint teleconsultations at the primary-secondary care interface
Keywords: TELEMEDICINE
UCL classification: UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Pop Health Sciences > Institute of Epidemiology and Health
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Pop Health Sciences > Institute of Epidemiology and Health > Primary Care and Population Health
URI: http://discovery.ucl.ac.uk/id/eprint/176158
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