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A qualitative study of the educational potential of joint teleconsultations at the primary-secondary care interface

MacFarlane, A; Harrison, R; Murray, E; Berlin, A; Wallace, P; (2006) A qualitative study of the educational potential of joint teleconsultations at the primary-secondary care interface. J TELEMED TELECARE , 12 22 - 24.

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Abstract

We conducted an evaluation of joint teleconsultations involving specialists, general practitioners (GPs) and their patients. Semistructured interviews (n = 39) and focus groups (2 groups with specialists; 6 groups with GPs) were used to collect data to explore participants' views on the educational aspect of joint teleconsultations, and to seek examples of learning that had taken place. The results showed that the teleconsultation was a complex situation in which some learning took place for the generalists, but overall participants were disappointed. Three themes emerged that could enhance the educational potential in future: generalists' reasons for referral as an influence on perceived learning; lack of clarity among clinicians regarding their role and conduct; and the presence of patients as an inhibitor in doctor-doctor interactions.

Type: Article
Title: A qualitative study of the educational potential of joint teleconsultations at the primary-secondary care interface
Keywords: GENERAL-PRACTITIONERS
UCL classification: UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Pop Health Sciences > Institute of Epidemiology and Health
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Pop Health Sciences > Institute of Epidemiology and Health > Primary Care and Population Health
URI: http://discovery.ucl.ac.uk/id/eprint/175904
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