Faisal, S. and Craft, B. and Cairns, P. and Blandford, A. (2008) Internalization, qualitative methods, and evaluation. In: Proceedings of the 2008 conference on BEyond time and errors: novel evaLuation methods for Information Visualization. Association for Computing Machinery: New York, US.
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Information Visualization (InfoVis) is at least in part defined by a process that occurs within the subjective internal experience of the users of visualization tools. Hence, users' interaction with these tools is seen as an 'experience'. Relying on standard quantitative usability measures evaluates the interface. Yet, there is more to users' interaction with InfoVis tools than merely the interface. Qualitative methods targets users' subjective experiences. In this paper we demonstrate the potential benefits of qualitative methods, more specifically Grounded Theory, for generating a theoretical understanding of users' InfoVis experiences through discussing the results of a qualitative study we conducted. The study was conducted in order to evaluate a visualization of the academic literature domain, which we have designed and built using a user-centered design approach. The study resulted in us identifying categories that are essential to the InfoVis experience. This paper argues that these categories can be used as a foundation for building an InfoVis theory of interaction.
|Title:||Internalization, qualitative methods, and evaluation|
|Open access status:||An open access version is available from UCL Discovery|
|Additional information:||© ACM, 2008. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in Proceedings of the 2008 conference on BEyond time and errors: novel evaLuation methods for Information Visualization, http://dx.doi.org/10.1145/1377966.1377973. Paper presented at BEyond time and errors: novel evaLuation methods for Information Visualization conference (BELIV'08), April 5, 2008, Florence, Italy|
|Keywords:||Qualitative methods, information visualization, usability, evaluation|
|UCL classification:||UCL > School of Life and Medical Sciences > Faculty of Brain Sciences > Psychology and Language Sciences (Division of) > UCL Interaction Centre|
UCL > School of Life and Medical Sciences > Faculty of Brain Sciences > Psychology and Language Sciences (Division of) > Institute of Cognitive Neuroscience
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