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Social issues can impede the provision of even innocuous medical information

Adams, A.; Blandford, A.E.; (2001) Social issues can impede the provision of even innocuous medical information. In: Procter , R. and Rouncefield, M., (eds.) Dependability in healthcare informatics: Proceedings of the first Dependability IRC Workshop, Edinburgh, 22nd-23rd March 2001. Department of European Languages and Cultures, Lancaster University: Lancaster, UK.

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Abstract

Digital libraries (DL) are major advances in information technology that frequently fall short of expectations. To understand the social and organisational impacts of ward-accessible DL for clinicians (from pre-registration nurses to surgeons) initial results from a 3-year project within a large London based hospital are presented. Although DL appear to be a relatively innocuous information provision (i.e. no sensitive data) this research highlights how related social and organisational issues can impede effective technology deployment. Results highlight how clinical social structures which produce information and technologyhoarding behaviours can result from poor training, support and DL usability. Proposed solutions to these problems are presented.

Type:Proceedings paper
Title:Social issues can impede the provision of even innocuous medical information
ISBN-13:9781862201095
Publisher version:http://dirc.cs.ncl.ac.uk/publications/proceedings/index.php
Language:English
Keywords:Guides, instructions, author's kit, conference publications, digital libraries
UCL classification:UCL > School of Life and Medical Sciences > Faculty of Brain Sciences > Psychology and Language Sciences (Division of) > UCL Interaction Centre

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