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An "inverse satisfaction law"? Why don't older patients criticise health services?

Bowling, A (2002) An "inverse satisfaction law"? Why don't older patients criticise health services? Journal of Epidemiology and Community Health , 56 (7) 482 . 10.1136/jech.56.7.482-a.

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Type:Article
Title:An "inverse satisfaction law"? Why don't older patients criticise health services?
Open access status:An open access version is available from UCL Discovery
DOI:10.1136/jech.56.7.482-a
Publisher version:http://dx.doi.org/10.1136/jech.56.7.482-a
Language:English
Keywords:Age Factors, Aged, Great Britain, Health Services for the Aged, Humans, Patient Satisfaction
UCL classification:UCL > School of Life and Medical Sciences > Faculty of Population Health Sciences > Institute of Epidemiology and Health Care > Primary Care and Population Health

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