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Investigating the effect of relative time delay on companion screen experiences

Kenny, CWL; Rigby, JM; Brumby, DP; Vinayagamoorthy, V; (2017) Investigating the effect of relative time delay on companion screen experiences. In: TVX '17 Adjunct Adjunct Publication of the 2017 ACM International Conference on Interactive Experiences for TV and Online Video. (pp. pp. 21-26). ACM Green open access

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Abstract

Mobile devices are increasingly used while watching television, leading to the development of companion apps that complement the content of programmes. A concern for these applications is the extent to which companion app and television content need to be temporally aligned for live synchronisation. In this study, 18 participants watched a nature programme while being shown companion content on a tablet. Temporal synchronisation of content between the devices was varied. Participants completed questionnaires measuring immersion and affect and were tested on their recall for companion app content. While there were no statistically significant effects on these measures, qualitative interviews with participants after viewing consistently revealed that longer 10s delays in content synchronisation were frustrating. This suggests that poor content synchronisation can produce a negative companion experience for viewers and should be avoided.

Type: Proceedings paper
Title: Investigating the effect of relative time delay on companion screen experiences
Event: Conference on Human Factors in Computing Systems
ISBN-13: 978-1-4503-5023-5
Open access status: An open access version is available from UCL Discovery
DOI: 10.1145/3084289.3089918
Publisher version: https://doi.org/10.1145/3084289.3089918
Language: English
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Companion Screen; Connected TV; Mobile; Multilevel Measurements; Multiscreen Interaction; Second Screen; Media Multitasking; Smart Phones; Synchronisation
UCL classification: UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences
UCL > Provost and Vice Provost Offices > School of Life and Medical Sciences > Faculty of Brain Sciences > Div of Psychology and Lang Sciences > UCL Interaction Centre
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science
URI: http://discovery.ucl.ac.uk/id/eprint/1566956
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