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Information governance, records management and freedom of information: a study of local government authorities in England

Shepherd, E; Flinn, A; Stevenson, A; (2010) Information governance, records management and freedom of information: a study of local government authorities in England. Government Information Quarterly , 27 (4) 337 - 345. 10.1016/j.giq.2010.02.008. Green open access

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Abstract

In many democratic states political rhetoric gives weight to increasing public participation in and understanding of the political process; (re)-establishing public trust in government decision making; increasing transparency, openness, and accountability of public authorities; and, ultimately, improving government decision-making on behalf of citizens. Access to the public record and freedom of information (FOI) are mechanisms which help to facilitate the accountability of public authorities. Many jurisdictions have introduced legislation related to these mechanisms, and the UK government is no exception with its enactment of the Freedom of Information Act (FOIA) in 2000. University College London (UCL) ran a research project over 12 months in 2008–2009, funded by the UK Arts and Humanities Research Council. The research project examined what the impact of the UK FOIA had been on records management services in public authorities, especially local government. This article reports on some of the findings of the study. It considers how FOI compliance and records management functions are organized in local government and the role of information governance which is emerging as an umbrella for such functions. It draws some conclusions about the contributions that records management services make to the ability of local authorities to comply with the FOIA and identifies some ways in which user experience may be affected by the management of records.

Type: Article
Title: Information governance, records management and freedom of information: a study of local government authorities in England
Open access status: An open access version is available from UCL Discovery
DOI: 10.1016/j.giq.2010.02.008
Publisher version: http://dx.doi.org/10.1016/j.giq.2010.02.008
Language: English
Additional information: © 2010 Elsevier Inc. All rights reserved
UCL classification: UCL > Provost and Vice Provost Offices > UCL SLASH > Faculty of Arts and Humanities > Dept of Information Studies
URI: http://discovery.ucl.ac.uk/id/eprint/150866
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