Furniss, D; Iacovides, I; Jennett, C; Gould, S; Cox, AL; Blandford, A; (2014) How to run an Errordiary workshop: Exploring errors and resilience strategies with patients, professionals and the public. In: Proceedings of the Third Meeting of the Resilient Health Care Network (RHCN). Resilient Health Care Network (RHCN): Middelfart, Denmark.

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Abstract

Errordiary is a public engagement initiative that aims to raise awareness and debate about error and resilience strategies. Errordiary in healthcare targeted patients, healthcare professionals and members of the public to see if it had potential for healthcare. To engage with these groups we ran a competition, surveys, focus groups and presentations. However, at that stage, it was not clear to us how to run such a session. In this paper we present a format that could be adapted by others. This format was successful in getting people with diabetes, healthcare professionals and the public to talk about and share their own errors and resilience strategies in three separate focus groups.

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