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Repeated Interactions and Contractual Detail: Identifying the Learning Effect

Vanneste, BS; Puranam, P; (2010) Repeated Interactions and Contractual Detail: Identifying the Learning Effect. Organization Science , 21 (1) 186 - 201. 10.1287/orsc.1080.0402. Green open access

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Abstract

Organizations interacting repeatedly on similar transactions may learn from prior experiences, allowing contracts to be specified in greater detail. In this study, we analyze the conditions under which this learning effect is most likely to manifest itself. We do this by focusing on different parts of a contract as well as differences across transacting parties. Using a survey of information technology procurement contracts from 788 Dutch small- and medium-sized enterprises, we show that the learning effect is stronger for technical than for legal detail in contracts and is stronger for firms with information technology expertise than for firms without such expertise.

Type: Article
Title: Repeated Interactions and Contractual Detail: Identifying the Learning Effect
Open access status: An open access version is available from UCL Discovery
DOI: 10.1287/orsc.1080.0402
Publisher version: http://dx.doi.org/10.1287/orsc.1080.0402
Language: English
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > UCL School of Management
URI: https://discovery.ucl.ac.uk/id/eprint/1406355
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