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The management of error in construction projects

Atkinson, A.R.; (1999) The management of error in construction projects. Doctoral thesis, University of London. Green open access

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Abstract

The 'defects problem' has demanded considerable attention in recent years, with much emphasis given to the technical causes of failure. This research project examines the problem from a different point of view - that of human error. Taking as a starting point, technical publications in the construction industry, the research reviews human error literature from a variety of industries and perspectives and synthesises a model of error causation covering organisations in a construction project context. This model is then progressively tested in four studies, a general preliminary survey and three more detailed studies of house-building. Conclusions support the view that errors leading to failure in complex socio-technical systems often exhibit systems characteristics and involve the whole managerial structure. An improved model is proposed, which emphasises the importance of both project and general management errors.

Type:Thesis (Doctoral)
Title:The management of error in construction projects
Open access status:An open access version is available from UCL Discovery
Language:English
Additional information:Thesis digitised by British Library EThOS
UCL classification:UCL > School of BEAMS > Faculty of the Built Environment > Bartlett School

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