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Straight from the heart: using physiological measurements in the evaluation of multimedia quality

Wilson, G; Sasse, MA; (2001) Straight from the heart: using physiological measurements in the evaluation of multimedia quality. In: Proceedings of the AISB'01 Convention: Society for the Study of Artificial Intelligence and the Simulation of Behaviour (AISB) Convention 2001, Symposium on Emotion, Cognition and Affective Computing. (pp. pp. 63-73). AISB: University of York, UK. Green open access

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Abstract

Subjective methods are widely used to evaluate Multimedia Conferencing quality, yet when used in isolation the results can be misleading. Therefore, this research is measuring physiological indicators of stress (GSR, HR & BVP) as an indicator of the user cost of the reception quality of a multimedia conference. These measurements are taken as part of a 3-Dimensional approach, which incorporates task performance, user satisfaction and user cost. The main results have shown that subjective and physiological responses do not always correlate and that specific physiological signals respond differently depending on the degradation and task. The ability to measure stress subconsciously and unobtrusively has many potential applications

Type: Proceedings paper
Title: Straight from the heart: using physiological measurements in the evaluation of multimedia quality
Event: AISB'01 Convention: Society for the Study of Artificial Intelligence and the Simulation of Behaviour (AISB) Convention 2001, Symposium on Emotion, Cognition and Affective Computing
Dates: 21 March 2001 - 24 March 2001
Open access status: An open access version is available from UCL Discovery
Publisher version: http://www.aisb.org.uk/convention/aisb01/
Additional information: This version is the author accepted manuscript. For information on re-use, please refer to the publisher’s terms and conditions.
Keywords: Subjective assessment, Multimedia, conferencing, physiological measurements, 3-D, approach.
UCL classification: UCL > Provost and Vice Provost Offices
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science
URI: http://discovery.ucl.ac.uk/id/eprint/119037
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