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This is what I’m doing and why: Reflections on a think-aloud study of digital library users’ information behaviour

Makri, S; Blandford, A; Cox, AL; (2010) This is what I’m doing and why: Reflections on a think-aloud study of digital library users’ information behaviour. In: JCDL '10: Digital Libraries - 10 years past, 10 years forward, a 2020 vision: June 21-15, 2010, Gold Coast, Australia. (pp. 349 - 352). ACM Press: New York, US. Green open access

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Abstract

Many user-centred studies of digital libraries (DLs) include a think-aloud element and are usually conducted with the purpose of identifying usability issues related to the DLs used or understanding aspects of users‟ information behaviour. However, few of these studies present detailed accounts of how their think-aloud data was collected and analysed or reflect on this process. In this paper, we discuss and reflect on the decisions made when planning and conducting a think-aloud study of lawyers‟ interactive information behaviour. Our discussion is framed by Blandford et al.‟s PRET A Rapporter („ready to report‟) framework – a framework that can be used to plan, conduct and describe user-centred studies of DL use from an information work perspective.

Type:Proceedings paper
Title:This is what I’m doing and why: Reflections on a think-aloud study of digital library users’ information behaviour
ISBN-13:9781450300858
Open access status:An open access version is available from UCL Discovery
DOI:10.1145/1816123.1816177
Publisher version:http://dx.doi.org/10.1145/1816123.1816177
Language:English
Additional information:© ACM, 2010. This is the author's version of the work. It is posted here by permission of ACM for your personal use. Not for redistribution. The definitive version was published in JCDL '10: Digital Libraries - 10 years past, 10 years forward, a 2020 vision http://dx.doi.org/10.1145/1816123.1816177
Keywords:Think-aloud, methodology, user study, reflection
UCL classification:UCL > School of Life and Medical Sciences > Faculty of Brain Sciences > Psychology and Language Sciences (Division of) > UCL Interaction Centre
UCL > School of BEAMS > Faculty of Engineering Science > Computer Science

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