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Disinformation warfare: Understanding state-sponsored trolls on twitter and their influence on the web

Zannettou, S; Sirivianos, M; Caulfield, T; Stringhini, G; De Cristofaro, E; Blackburn, J; (2019) Disinformation warfare: Understanding state-sponsored trolls on twitter and their influence on the web. In: WWW '19 Companion Proceedings of The 2019 World Wide Web Conference. (pp. pp. 218-226). ACM: New York (NY), USA. Green open access

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Abstract

Over the past couple of years, anecdotal evidence has emerged linking coordinated campaigns by state-sponsored actors with efforts to manipulate public opinion on the Web, often around major political events, through dedicated accounts, or “trolls.” Although they are often involved in spreading disinformation on social media, there is little understanding of how these trolls operate, what type of content they disseminate, and most importantly their influence on the information ecosystem. In this paper, we shed light on these questions by analyzing 27K tweets posted by 1K Twitter users identified as having ties with Russia’s Internet Research Agency and thus likely state-sponsored trolls. We compare their behavior to a random set of Twitter users, finding interesting differences in terms of the content they disseminate, the evolution of their account, as well as their general behavior and use of Twitter. Then, using Hawkes Processes, we quantify the influence that trolls had on the dissemination of news on social platforms like Twitter, Reddit, and 4chan. Overall, our findings indicate that Russian trolls managed to stay active for long periods of time and to reach a substantial number of Twitter users with their tweets. When looking at their ability of spreading news content and making it viral, however, we find that their effect on social platforms was minor, with the significant exception of news published by the Russian state-sponsored news outlet RT (Russia Today).

Type: Proceedings paper
Title: Disinformation warfare: Understanding state-sponsored trolls on twitter and their influence on the web
Event: The 2019 World Wide Web Conference
Location: San Francisco (CA), USA
Dates: 13th-17th May 2019
ISBN-13: 978-1-4503-6675-5
Open access status: An open access version is available from UCL Discovery
DOI: 10.1145/3308560.3316495
Publisher version: https://doi.org/10.1145/3308560.3316495
Language: English
Additional information: © 2019 IW3C2 (International World Wide Web Conference Committee), published under Creative Commons CC-BY 4.0 License (https://creativecommons.org/licenses/by/4.0/).
Keywords: disinformation, trolls, social networks, twitter, reddit, 4chan
UCL classification: UCL
UCL > Provost and Vice Provost Offices > UCL BEAMS
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science
UCL > Provost and Vice Provost Offices > UCL BEAMS > Faculty of Engineering Science > Dept of Computer Science
URI: https://discovery.ucl.ac.uk/id/eprint/10078075
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